Terms and Conditions

Welcome to Scorpion cruise website. Please read our terms and conditions carefully. On booking online or signing our booking form when making reservation by phone or email, you are deem to have read and accepted our booking conditions and the terms of these conditions on behalf of all persons in party.

  • Basic of rates

Tour prices are valid until 30th, April, 2016. All prices for cruise are generally per cabin, not per person, or a single where noted. Our prices and fares are quoted in US dollars.

  • Deposit and final payment

Deposit payments must be settled by Vietcombank of Vietnam.

Deposits are generally 50% of the total holiday cost. Final balance is due 20 days prior to departure.  Full payment must be made at time of booking if made within 20 days of departure. We reserve the right to cancel your booking and apply the relevant cancellation charge (detailed as below) if we do not receive all payment at the due time.

  • Cancellation by guests

You need to notify the company in writing as soon as possible if you or any member of your party needs to cancel your cruise holiday. The cancellation charge is based on the total invoice charge

Cancellation charges payable to the company are shown here:

  • FIT BOOKING

Departure range

1-3 Cabins

4-6 Cabins

More than 20 days

0%/Per cancelled cabin

0%/Per cancelled cabin

19 to 08 days before

0%/Per cancelled cabin

30%/Per cancelled cabin

07 to 04 days before

50%/Per cancelled cabin

70%/Per cancelled cabin

Below 3 days

100%/ Per cancelled cabin

100%/Per cancelled cabin

  • GIT BOOKING:

Departure range

7 cabins and above

Charter

More than 60 days

0%/Per cancelled cabin

0%/ Per cancelled cabin

From 59 to 30 days

30%/ Per cancelled cabin

50%/ Per cancelled cabin

From 29 to 10 days

60%/ Per cancelled cabin

75%/ Per cancelled cabin

Below 10 days

100%/ Per cancelled cabin

100%/ Per cancelled cabin

  • Cancellation by Scorpion Cruise

In the event of strikes, lockouts, stoppage of labor, riots, weather conditions or any other reason whatsoever, we have the absolute right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice. Scorpion cruise may, but is not obliged to, substitute another vessel for any sailing and cannot be liable for any loss to the passenger by reason such as cancellation, advancement, postponement or substitution.

  • Insurance

Insurance on board is applied if the real loss/ damage/ body injuries occur.

  • Children Policy

Children under 5 years old are FOC sharing cabin with parents, baby cot is FOC (On request)

Children from 5 to 7 years old sharing 01 Double/Twin cabin with parents surcharge 50% adult rates

 Children from 8 to 10 years old sharing 01 Double/Twin cabin with parent surcharge 75% adult rates

2 Children under 9 years old sharing cabin surcharge 75% adult rates

Children from 11 Years old, consider as adult.

  • Confirmation policy

All confirmations are generally confirmed by return email or fax. In case immediate confirmation is not possible, we will inform you of the booking status at the time of reservation.

  • Passenger’s information

Client is requested to submit all passenger detail at least 24 hour prior to check-in passengers: Full name, Date of birth, Gender, Nationality, Passport number, Vietnam via expiry date, contact number.